What are FreeSWITCH modules used for?

FreeSWITCH modules are plugins that extend FreeSWITCH's core functionality, allowing it to support IVRs, billing, call routing, AI, conferencing, and more.

How do I load a module in FreeSWITCH?

You can load modules in FreeSWITCH by editing the modules.conf.xml file, adding the required module, and restarting FreeSWITCH. Some modules may also require recompilation.

What is the FreeSWITCH call center module used for?

The FreeSWITCH call center module (mod_callcenter) manages inbound call queues, assigns agents, handles SLA priorities, and builds full-featured contact centers.

Can I build my own FreeSWITCH module?

Yes! You can start authoring FreeSWITCH modules in C using the mod development API. It allows complete control to extend or create features tailored to your use case.

What is the FreeSWITCH billing module, and how does it work?

The FreeSWITCH billing module logs call data via CDRs and integrates with external systems for real-time charging. Modules like mod_cdr_sql or mod_radius_cdr are commonly used.